Privacy Policy

Last Updated: January 8, 2026

1. Introduction

Welcome to Guangzhou Mackay Hair Tools Products Co., Ltd. (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (www.mackayhairtools.com) and tell you about your privacy rights and how the law protects you.

2. Who We Are

  • Company Name: Guangzhou Mackay Hair Tools Products Co., Ltd.

  • Website Address: https://www.mackayhairtools.com

  • Business Type: B2B Manufacturer & Factory of Hair Tools.

  • Contact Email: mackayhairtools@hotmail.com

3. What Personal Data We Collect and Why We Collect It

a) Contact Forms & Inquiries When you fill out a contact form, request a quote, or send us an inquiry, we collect the following information to communicate with you regarding your business needs:

  • Name

  • Company Name

  • Email Address

  • Phone Number / WhatsApp

  • Shipping Address (for sample requests)

b) Cookies If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. We may use standard cookies to improve your browsing experience and analyze website traffic patterns via Google Analytics.

c) Analytics We use third-party analytics services (such as Google Analytics) to help us understand how visitors interact with our website. This data is anonymized and does not personally identify you.

4. How We Use Your Data

As a B2B manufacturer, we use your data strictly for business purposes:

  • To process your orders and provide OEM/ODM quotations.

  • To arrange shipping and delivery of products or samples (sharing necessary details with logistics partners like DHL, FedEx, UPS).

  • To improve our website and customer service.

  • We do NOT sell, trade, or rent your personal identification information to others.

5. Who We Share Your Data With

We may share your data with the following trusted third parties solely for business operations:

  • Logistics Providers: DHL, FedEx, UPS, and sea freight forwarders (to deliver your goods).

  • Payment Processors: Banks or PayPal (to process payments secure).

6. How Long We Retain Your Data

For users that inquire or register on our website, we store the personal information they provide in their user profile or inquiry history indefinitely. This is to maintain a record of our business relationship and facilitate future orders. You can request to have your data exported or deleted at any time.

7. What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption (https) to ensure secure data transmission.

9. Contact Information

If you have any specific questions about this Privacy Policy, you can contact us at:

  • Email: mackayhairtools@hotmail.com

  • Address: No.25, Xuexian Street, Xinzhuang Village, Furong Avenue, Shiling Town, Huadu District, Guangzhou, China.